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Techdesk
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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My Bosch Classixx 1200 Express will not spin. its 4-5 years

Resolved Question:

My Bosch Classixx 1200 Express will not spin. its 4-5 years old is it worth repairing? If so what is it likely to be?
Submitted: 5 years ago.
Category: UK Appliance
Expert:  Techdesk replied 5 years ago.

Hiya,

Can you post the E-Nr number of the appliance please?

 

Thanks

Customer: replied 5 years ago.
WF02466GB/01 FD8404 602254
Expert:  Techdesk replied 5 years ago.

Hiya,

OK, thanks for that.

 

does the drum turn normally during the wash?

 

If it does, what exactly happens during the spin?

If you set it to spin now, what happens?

 

Do you get any flashing lights or error codes?

 

Thanks

Customer: replied 5 years ago.
i believe it is washing however i have just set it to spin and it makes a "normal" sound but the drum doesn't spin nor are there any flashing lights
Expert:  Techdesk replied 5 years ago.

Hiya,

Do you mean the drum doesn't turn?

 

If this is the case, you need to check it on a rinse, see if the drum turns.

 

Thanks

Customer: replied 5 years ago.
.just tried a rinse but it looks like the drum isn't turning at all
Expert:  Techdesk replied 5 years ago.

Hiya,

OK, thanks for that.

 

Unplug the appliance.

 

Take the rear panel off.

Check the wiring and the plug to the motor.

If ok, unplug the motor.

 

Take the motor out of the appliance and check the carbon brushes.

If worn out or broken, replace them.

 

Refit the motor.

Reassemble the appliance.

Try it again.

 

Check the carbons, let me know what you find.

 

If the carbons are ok, it's likely the motor and/or control board will be at fault.

This would be an expensive repair.

Let me know if the carbons are ok.

 

Hope this is of some help

Let me know how it goes or if you need more help

Thanks

Techdesk and other UK Appliance Specialists are ready to help you