The enr is K5930D0GB/01 and the fd number is XXXXX
I have tried every combination of pressing and holding buttons on the front panel and there is no response to anything. I rang the Neff customer service line and they gave me the instructions to turn off the sabbatical mode - something I had already tried.
The front panel distinctly says sabbath at the bottom and the instructions manual make no reference to this. The water, ice dispenser, water light and door open alarm sound are all disabled and the front panel is not responding so it is defiantely a sabbath mode.
I am sorry but I tried that last night and it is still firmly stuck in sabbath mode.
Do you have any other suggestions?