How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
13782322
Type Your UK Appliance Question Here...
Techdesk is online now
A new question is answered every 9 seconds

I have a Bosch Classixx 6 1200 express washing machine and

This answer was rated:

I have a Bosch Classixx 6 1200 express washing machine and it has come up with the fault F21. I have had the motor checked out and it is fine. Please could you let me know what part I need to repair the said machine.

Hiya,

F21 is listed as a critical fault.

Either the motor or the main control board (could be both) has a serious problem.

 

However, it can also occur if there are spikes in the mains and it upsets the control board.

 

Try clearing the error code table and reset the control board.

 

Turn the knob to the off position.

Wait 2 seconds.

Turn the knob to the 6 o'clock position.

Wait till the start light flashes.

Wait 2 seconds.

Press and hold the spin button.

While holding it, turn the knob to the 7 o'clock position.

Release the spin button.

This should clear the error code table.

Turn the knob to off.

 

Turn on and try the machine again.

 

Try this a few times.

It should clear the fault code but if the control board or motor is still faulty, it will detect and show the code again.

 

Hope this helps

Let me know how it goes or if you need more help

Thanks

Techdesk and 2 other UK Appliance Specialists are ready to help you