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Sorry it took so long to get back to you, couldn't find the manual we got when we bought the cooker.
It is a Belling cookcentre gas cooker with double oven, the model number is XXXXX
It is the conventional oven that is not working properly, gas is coming through and the flame ignites but the heat does not increase when you set it for a higher gas mark.
Do you think this can be repaired and if so how long would it take, need both ovens working for Xmas.
Do we order the part first before we go through www.repaircare.co.uk or can deal with you direct?
what is the time scale for repair on this?
Thanks for your help, we will go through repaircare to sort this cooker out.
Just a note do you known how to remark the dial numbers on the cooker so we can clearly the numbers as we have difficulty seen the gas mark numbers?