How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rob Your Own Question

Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 2553
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

My Bosch 1600 express washing machine is taking almost twice

Customer Question

My Bosch 1600 express washing machine is taking almost twice as long as it should to complete a proramme. When it shows 1 min on the programmer it hasn't even finished rinsing the the time chamges to show a further 29 mins or even longer remaining. I thought it was maybe down to exxcess foam in the machine but it still happens when no powder has been added. Would be grateful for any advice.
Submitted: 3 years ago.
Category: UK Appliance
Expert:  Techdesk replied 3 years ago.

Hiya,

When you next try the machine, check to see if the water is getting hot during the wash.

 

Check to see if it's draining quickly enough and check to see if it's filling quickly enough.

 

Can you post the E-Nr number from the appliance please?

This should be on a label in the door recess.

 

Thanks

Customer: replied 3 years ago.

Hi, The E-Nr is WFX3267GB/11FD8503700765

 

Will do as you advised next time I put washing on but as far as I could tell everything

seemed to be okay until the spin cycle when the machine filled up and it seemed as if

the wash or rinse cycle was being repeated. Machine seemed to fill up okay.

Expert:  Techdesk replied 3 years ago.

Hiya,

No problem.

Just post when you can.

 

Thanks

Customer: replied 3 years ago.

Just ran a 30 deg easy care wash, machine filled, washed, rinsed and drained normally and finished at the coorect time! There seemed to be some foam in the washing cycle though no powder added. Will wash using a different cycle with clothes added tomorrow. Will get back i touch then.

 

Thanks

Expert:  Techdesk replied 3 years ago.

Hiya,

If you can do a 90 degree wash, with nothing in the machine, it will test the heater and also clean out any undissolved soap in the tub.

 

Thanks

Customer: replied 3 years ago.
Thanks, XXXXX XXXXX this now.. Knowing my luck it will work fine until I add clothes to the machine!
Customer: replied 3 years ago.

Hi again,

 

Did a 90 degree wash with absolutely no probblems. Will try a normal load tomorrow and see what happens.

Customer: replied 3 years ago.

Loaded the washer and programmed a 40 deg wash with no spin..should have taken 31 mins. After an hour the machine was still washing so problem still there. Your advice greatly appreciated. Have deposited payment with the website.

 

Barbara

Expert:  Techdesk replied 3 years ago.

Hiya,

OK, this isn't making logical sense.

Adding clothes shouldn't make any difference at all.

 

Try the machine on the same programme with no clothes.

 

Thanks

Customer: replied 3 years ago.
Have washed clothes on a 40 deg easy care programme should take 47 mins but took more than twice this time. Ditto using same programme without clothes. When programmer showing 1 minute left the machine is still going through wash cycle. After approximately 10 mins of the timer showing 1 minute it resets to 39 minutes. The machine heats up and fills and drains normally.
Expert:  Techdesk replied 3 years ago.

Hiya,

OK, thanks for that.

 

That rules the heater out.

The fault is likely to lie with the motor or the pressure switch.

 

If the motor has a lot of carbon dust in it, this can cause the problem you are having.

Similarly a sticky pressure switch can cause the problem.

 

I can only suggest unplugging the appliance, taking the rear cover off and taking the motor out of the appliance.

Clean it all out, replace it and try the machine again.

 

Good luck with it.

 

Thanks

Customer: replied 3 years ago.

Hi, will get husband to do as you suggested.. will let you know the outcome.

 

Barbara

Expert:  Techdesk replied 3 years ago.

Hiya,

OK, good luck with it.

It's a difficult fault to trace I'm afraid so it's a case of going through each possible cause.

 

Good luck

Thanks

Customer: replied 3 years ago.

Hi again

 

No carbon dust on motor... how do you access the pressure switch? Any other possible causes?

 

Barbara

Expert:  Techdesk replied 3 years ago.

Hiya,

The pressure switch is at the top of the machine.

It's a circular device with some wiring into it and a thin tube attached to it.

The thin tube goes down to the bottom part of the appliance.

 

Take the tube off.

Blow down it as hard and as long as you can to shift any debris.

Refit it and try the machine again.

 

After this, there are no checks, it's down to testing components with meters and replacing parts to try and cure the fault.

 

Sorry

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Home Appliance Technician

    Satisfied Customers:

    2446
    20 yrs. experience with a major worldwide manufacturer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    2446
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg Drcool's Avatar

    Drcool

    Home Appliance Technician

    Satisfied Customers:

    464
    i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.
  • http://ww2.justanswer.com/uploads/FO/Forryone/2012-2-19_114121_Celebration2001DavidandJohn.64x64.jpg The Famous Forry's Avatar

    The Famous Forry

    Home Appliance Technician

    Satisfied Customers:

    343
    I have my own business in the Domestic Appliance Repair established 1980
  • http://ww2.justanswer.com/uploads/NE/Neilwill/2011-2-4_155447_Neilspicture.64x64.JPG NeilWill's Avatar

    NeilWill

    Home Appliance Technician

    Satisfied Customers:

    302
    Repaired appliances over seas in europe and Middle east .
  • http://ww2.justanswer.com/uploads/DO/dontrudeau/2012-6-7_2725_DON.64x64.jpg Appliance Tech-Care's Avatar

    Appliance Tech-Care

    Appliance Technician

    Satisfied Customers:

    197
    35+ Yrs Experience - 40,000+ 'Real World' Repairs
  • http://ww2.justanswer.com/uploads/PI/pippopippo/2012-6-7_17229_IMG92398b.64x64.jpg DaddyG's Avatar

    DaddyG

    Technician

    Satisfied Customers:

    102
    Qualified appliance tester
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Appliance repairman

    Satisfied Customers:

    78
    Appliance repairman