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Ask Techdesk Your Own Question
Techdesk
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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F4 has come up on my whirlpool 6th sense dishwasher and it

Customer Question

F4 has come up on my whirlpool 6th sense dishwasher and it doen't work! what should I do please?
Submitted: 6 years ago.
Category: UK Appliance
Expert:  Techdesk replied 6 years ago.

Hiya,

Can you post the actual model number of the appliance please?

 

Has the machine stopped full or empty of water?

 

Thanks

Customer: replied 6 years ago.

My dishwasher - Whirlpool 6th Sense ADP5966.

Empty of water.

Just doesnt work!

Thank you

Expert:  Techdesk replied 6 years ago.

Hiya,

Take out the bottom basket and the filters.

Look into the sump, on the right wall of the sump should be a small hole and a lens.

Clean this lens.

Pour a kettle of very hot water into the sump, getting as much into/over the lens as possible.

 

Once cleaned, try the machine again.

 

If this doesn't work you will need to replace the optical water indicator to repair the appliance.

 

Check it out, see what happens.

 

Hope this helps

Let me know how it goes or if you need more help

Thanks

Customer: replied 6 years ago.
Thank you for trying to help but I will have to get a man in to fix it now as we tried doing everything you said but to no avail. Will keep you on file for another time though.
Expert:  Techdesk replied 6 years ago.

Hiya,

I'm really surprised that it's not working after replacing the optical water indicator.

 

What happened when you replaced it?

Was it the same error code?

 

Thanks

Customer: replied 6 years ago.
Sorry but someone is now coming along to fix it for me