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Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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Hi I have a Samsung Big Wash Q1433s 7.5 kg. In the display

Resolved Question:

Hi I have a Samsung Big Wash Q1433s 7.5 kg. In the display panel it displays (8E) I had an engineer attend yesterday who removed a 5 pence piece from the filter and said that was the problem. I have since done two loads and the fault has returned. Please help!

Submitted: 6 years ago.
Category: UK Appliance
Expert:  Techdesk replied 6 years ago.


8E indicates a power fault in the control board on the motor circuit.


Samsung suggest unplugging the machine for around 10 minutes.

Plug it back in again and try the machine again.


If the fault persists you would be looking at a potentially very expensive repair.

The control board, motor or both would most likely need changing.


If this is the case, the most cost effective repair would be to obtain a quote from


Their price includes parts and labour.


Try unplugging it, see if it does any more washes.


The coin in the filter should have generated a 5E error if it had jammed the pump.


Hope this is of some help

Let me know how it goes or if you need more help


Techdesk and other UK Appliance Specialists are ready to help you