How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
Type Your UK Appliance Question Here...
Techdesk is online now
A new question is answered every 9 seconds

hoover washing machine oph714d. error e16 during wash cycl

Resolved Question:

hoover washing machine oph714d. error e16 during wash cycle
Submitted: 6 years ago.
Category: UK Appliance
Expert:  Techdesk replied 6 years ago.


E16 indicates a fault with the heater.


The service manual states; Water heating element is short circuit or defective electrical insulation.


Unplug the appliance and take the rear panel off.

Check the wiring to the heater first.

If it's ok, take the heater out and visually inspect it.

Test the heater using a megger (if you have one) to check the electrical insulation.


Repair the wiring or replace the heater to try and cure the problem.


Hope this is of some help

Let me know how it goes or if you need more help


Techdesk and other UK Appliance Specialists are ready to help you

Related UK Appliance Questions