When you start it going do you hear a slight humming noise from the bottom?
Ok the humming noise will be the pump. It sounds like its jammed up.
What you need to do is scoop the water out from inside the machine. Then take off the plastic cover at the front and the side panels to get access to the pump.
Then when the covers are off take off the drain pump and clear any debris thats in there.
Then when the pump is clear refit it and try machine again.
Hopefully it should be back to normall then.
If you need anymore info just get back to me.
The front cover will come off. You may need to open the door fully and then bend down and look under there. There should be a few screws holding it on.
Then with that off with the door open the side panels should have a few screws at the front there.
Its the one that has the outlet hose connected to it.
You need to take the pump out from its houseing.
Take the pump out again and then look at the pump. You will see 3 screws holding the pump onto the black houseing unit. Take these out and then the pump will split and you can clear what evers stuck in there.
Thats it the 2 will split just take out the 3 screws and they will pull apart.
The pump will be hot cause its jammed up and trying to run so just take it apart and clear it.
Ok if theres nothing in there and the pumps hot then the pump is faulty and will need to be replaced im afraid.
As the power to the pump is fine thats why its getting hot. The pumps trying to run.
It will be the pump thats jammed up itself then which will need to be replaced.