UK Appliance Repair Questions? Ask a Technician for Answers ASAP
When you say "sounds like it's about to start the wash then it stops" what exactly does the appliance do?
Normally it sounds like it is gearing up to begin turning, then it would turn. Now, it sounds like it's about to turn then it just stops.
Sorry, I'm really having trouble understanding this bit.
Does the drum move at all when this noise comes? even a small amount?
OK, thanks for that.
There is a strong possibility that the motor is at fault here.
Unplug the appliance and take the rear panel off.
Check the wiring to the motor.
If ok, take the motor plug out and take the belt off.
Take the bolts holding the motor to the tub out.
Take the motor out and check the carbon brushes.
If worn or broken, replace them.
If stuck, free them off.
Refit the motor, the plug and the belt.
Try the machine again.
Hope this helps
Let me know how it goes or if you need more help
It's straight forward taking it apart and just retrace your steps to reassemble.
Putting the belt back on is a bit of a challenge, just fit it to the motor first, then to the pulley, turn the pulley and when it's at it's tightest, turn it a bit more and the belt should jump on.
Good luck with it.