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Techdesk
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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My Zanussi TCE7276W Tumble Dryer is cutting out. It starts

Resolved Question:

My Zanussi TCE7276W Tumble Dryer is cutting out. It starts on the drying cycle and then after 3/4 minutes stops and pings the door open. The alarm starts and "E50" appears on the display. Can you help?
Submitted: 6 years ago.
Category: UK Appliance
Expert:  Techdesk replied 6 years ago.

Hiya,

Can you check the model number for me please?

It's not showing up on the technical database.

 

If you could post the product number (PNC) of the appliance that would be best.

Prefix the number with A to prevent it being crossed out when posted.

 

Thanks

Customer: replied 6 years ago.
TCE7276W is the correct UK model
Expert:  Techdesk replied 6 years ago.

Hiya,

OK, thanks for that.

I've managed to find this model number on one of my technical database discs in the office.

 

However, according to the service manual, E50 refers to problems with the motor circuit of your appliance.

Unplug the appliance for 10 minutes to reset the electronics.

If the fault persists then there are 3 possible causes.

 

The motor itself, the wiring or the electronic control board.

 

Click here for the control board

 

Click here for the motor

 

It's highly unlikely to be a wiring fault, I've not come across 1 that was faulty wiring.

It will be motor, control board or both that end up requiring replacement.

 

Given the price of the parts I would suggest getting a fixed price, parts and labour, quote from http://www.repaircare.co.uk/

 

This way you would have a warranty on the parts and repair that you won't have if you fit the parts yourself.

It may also work out cheaper than the parts.

 

 

Hope this helps

Let me know how it goes or if you need more help

Thanks

Techdesk and other UK Appliance Specialists are ready to help you
Customer: replied 6 years ago.
Many thanks
Expert:  Techdesk replied 6 years ago.

Hiya,

Sorry it wasn't good news and an easy fix.

Good luck with the repair.

 

Thank you for the payment, it is appreciated.

 

Thanks