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Techdesk
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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Beko washing machine door will not open

Resolved Question:

Beko washing machine door will not open
Submitted: 7 years ago.
Category: UK Appliance
Expert:  Techdesk replied 7 years ago.

Hiya,

Can you post the model number of the appliance please?

Is the door handle broken? Loose and floppy?

Is there a door locked light? If so, is this illuminated?

 

Thanks

Customer: replied 7 years ago.

Model Number is XXXXX

No the handle is not broken

Yes there is a light illuminated.

Expert:  Techdesk replied 7 years ago.

Hiya,

OK, thanks for that.

Chances are it's the door lock mechanism that's failed.

Unplug the appliance from the wall socket, wait 5 minutes and see if it's unlocked.

If still unlocked it could be that the bimetal strip in the lock has stuck.

Give the front panel a good thump beside the door lock, see if it jars free.

 

If still locked, make sure you are still unplugged and take the top off.

Reach inside and at the front and you'll find the door lock mechanism.

Work it back and forth, side to side and keep trying the door.

Work at the lock gently enough so it comes off the screws without snapping.

 

Once it comes off the screws you can lift it off of the door latch pin and open the door.

 

You will need to replace the lock.

 

The alterntive is to use brute force and lever the door open. This will damage the paintwork on the appliance and you will need to replace the door lock and door handle assembly at least.

 

Good luck with it.

Let me know how it goes.

Thanks

Techdesk and 2 other UK Appliance Specialists are ready to help you
Customer: replied 7 years ago.
Thank you very much, will go aaway and try this out.