How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
Type Your UK Appliance Question Here...
Techdesk is online now
A new question is answered every 9 seconds

Hotpoint model AQXXD169PM has message saying your machine is

Customer Question

Hotpoint model AQXXD169PM has message saying your machine is blocked F5. Have given really good clean and it will wash but not spin or drain properly. Seems confused. Have switched of for 10mins but still doing it. Any advice?
Submitted: 7 years ago.
Category: UK Appliance
Expert:  Techdesk replied 7 years ago.


F05 would indicate a blockage in the pump.

Drain the water down and take out the filter, ensure there is nothing there to block the impellor. If all clean in there unplug the appliance from the wall socket and pull the machine out.

Tip it back about 45 degrees (assistance would be good) and check the hoses to and from the pump for debris. (you'll need to disconnect the hoses from the pump to do this properly).


If everything there is clean and clear then you need to check the pressure system on the appliance.

Take the lid off, locate the pressure switch and take the thin tubing off, blow down as hard as you can into the tubing. Refit it, and try the machine again.


Basically, your machine is taking too long to drain or it's taking too long for the pressure switch to reset.


Hope this helps.

Let me know if you need further help or anything clarifying.


Related UK Appliance Questions