UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Can you post the model and product numbers please?
Prefix the product number with A otherwise it will be crossed out.
Also, what lights are flashing at you?
Does your machine have a digital numerical display?
OK, thanks for that.
We need to try and retrieve the stored error code.
Press and hold the start/pause and skip buttons and switch on the appliance. It will bleep or flash, when it does let go of the two buttons. The leds will now scroll. Press the temperature button until you get the 2nd bottom led of the 2nd column of leds lit.
Once you have this look at the 8 leds on the right hand side. Number 1 at the top, post which ones are flashing.
Once you have this code, switch off, switch on and switch off again.
OK, it's not giving an error code.
That would point to it being a fault in the main pcb.
Unplug the appliance from the wall socket.
Pull the machine out and take the lid off.
Front right is the pcb, try taking the connections off 1 at a time and plugging them back on.
As it's an expensive part it may be prudent to have someone come in and do a "hands on" diagnosis.
Hope this helps.
Item 587 is the pcb, it hangs at the front right of the machine (when viewed from the front).
I'm sorry you can't unplug the wiring.
All I can suggest is having an engineer come in to do a "hands on" diagnosis.
A replacement pcb is an expensive item and in this instance it would be worth the extra to ensure only the parts required are fitted.
Sorry to be the bearer of bad news.
Sorry, there are no diagrams like that.
Unplugging and plugging connectors back on is a last desperate idea, it's not certain that this would work.
I did say it was a last desperate idea.
With there being no error code, or us being unable to obtain it, it looks as though the main pcb is at fault.
Again, it may be prudent to get someone in to do a "hands on" diagnosis. I wouldn't want you buying a part that wasn't required.
Error code 41.
That's a faulty door lock, wiring or main pcb.
It could possibly be the door lock. That's not so expensive an item and may be worth trying.
Thanks for the payment. It's very much appreciated.
If you go for a door lock and need assistance fitting it, just ask your question on this thread and I'll carry on helping.