Facing TV Problems? Ask a TV Technician.
HelloWelcomeI am sorry you are having trouble here,I am presently reviewing your question be with you very soon.Anthony
Can you please get me the model number found on the back of the set?
At some point you may be offered a phone call option ,I am not available by phone at this time (message is sent by the site not me) however if you use the option another tech may be able to help you that way, you can accept or reject the offer, I only am using this format of typing\chat today.