Facing TV Problems? Ask a TV Technician.
HelloWelcomeI am sorry you are having trouble here,I am presently reviewing your question be with you very soon.Anthony
I am sorry for all the initial questions they are auro generated and beyond my control my name is***** am the live tech that will be helping you today
Can you explain exactly what is wrong with the set please?
I will inform admin of your wishes
At some point you may be offered a phone call option ,I am not available by phone at this time (message is sent by the site not me) however if you use the option another tech may be able to help you that way, you can accept or reject the offer, I only am using this format of typing today.
Please just reply back by typing in the box below all my communications with you now will be like this
Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Thank you for your kind understanding of automated-systems / machine-generated followups, ads & offers.
Initially, re-confirm and post back with the complete make and model number of the "...curved screen 4k..." This would normally be on a sticker/name plate at the back of the TV.
And have you tried unplugging the TV for an extended period of time? ...and while still unplugged, press any and all buttons of the TV's control panel itself and not on the remote?