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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Toshiba 32inch LCD now totally whte screen...? not sure of

Customer Question

Hello
JA: Hi. How can we help?
Customer: Toshiba 32inch LCD now totally whte screen...?
JA: What's the model number of your TV? How old is it?
Customer: not sure of model number and age sorry....
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: there was a damaged 50pin ribon cable that went from the tcon board down to a long thin board at bottom of TV, replaced it and the tcon but now nothing at all except white... not sure if inputs work or not as nothing appears on screen
JA: How long has this been an issue? What happened right before this popped up?
Customer: some one tried to screw the base of the tv back on and damaged that ribbin cable, put hole right through it
JA: Is there anything else the TV Technician should be aware of?
Customer: they are the main things i know of and have done to try to fix the prob. Just wondering if it viable to repair or not?
Submitted: 7 days ago.
Category: TV
Expert:  Anthony_Infotech replied 7 days ago.

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Customer: replied 7 days ago.
Thank you.
I will send you a model number when i get home.
I mainly want to know if it worth while fixing and what part etc required.
Expert:  crash2199 replied 7 days ago.

I apologize that you had to wait a long time for a response.

Do you still need help with your issue?

Customer: replied 7 days ago.
Hi, yes.
Model number is
Toshiba 32w2300A