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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I got a new tv the picture works but not the sound when I

Customer Question

Hi i got a new tv the picture works but not the sound when I want to use the bose system
JA: What's the make and model of your tv? Have you had any issues with the sound before?
Customer: Its a sony bravia simular to last tv no sound problems befor this
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since i received the tv 2 months ago phoned bose and received a cable but still no sound
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 10 days ago.
Category: TV
Expert:  Anthony_Infotech replied 10 days ago.

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Expert:  Anthony_Infotech replied 10 days ago.

The cable\lead you received was it an optical cable?have you connected the TV to the bose using this lead?