Facing TV Problems? Ask a TV Technician.
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You don't want to unplug the TV- you need to unplug the box that feeds this TV it's signal. The "Something's not quite right" message is generated by the Xfinity box- meaning the issue is with Comcast or their equipment. The only thing on a user level you can try is to unplug the power cord from the back of the Xfinity box for 30 seconds- and then plug it back in to fully reboot the box. Once it comes back up this can sometimes clear the issue. However if it does not, then your next step is to contact your cable provider (Comcast) as they are responsible for that message and may need to either refresh the signal or swap out the cable box.
More on that message and contact for Charter can be found at the link below:
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