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Ask Shahid Your Own Question
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 10653
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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Rmote does not turn on closed caption on aquos hd tv. Press

Customer Question

rmote does not turn on closed caption on aquos hd tv. Press button nothing happens
JA: Can you guesstimate how old your AQUOS is, and have you done any troubleshooting yet?
Customer: 4 yrs old approx model lc 60LE450U
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No seems just cc button
JA: How long has this been an issue? What happened right before this popped up?
Customer: Never knew I had this option until today ! Now trying to activate it
JA: Is there anything else important you think the expert should know?
Customer: Closed caption will stop my wife from getting mad at me for loud TV
Submitted: 1 month ago.
Category: TV
Expert:  Shahid replied 1 month ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 1 month ago.

How do you receive channels, through antenna or cable box?

Do you use cable remote to change channels on TV?

Customer: replied 1 month ago.
cable box comcast use cable remote
Expert:  Shahid replied 1 month ago.

- Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?
If not yet, please try it now and reply back with the result.

Customer: replied 1 month ago.
canceled scam
Expert:  Shahid replied 1 month ago.

Sorry?

Did you try the suggestion?