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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Some how it switched to Vizeo app on my smart phone I need

Customer Question

Some how it switched to Vizeo app on my smart phone I need to get it back to my regular cable
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: Not but 5 months
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Just the one tv
JA: How long has this been an issue? What happened right before this popped up?
Customer: About 30 min
JA: Is there anything else important you think the TV Technician should know?
Customer: I was trying to watch a live feed aon my I phone and it happen I have smart app on phone
Submitted: 9 days ago.
Category: TV
Expert:  Aric replied 9 days ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 9 days ago.

What's the model number off the back of the Vizio?

When you say "regular TV"- do you mean viewing from a cable box of some sort?

Please elaborate.