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Richard
Richard, Technician
Category: TV
Satisfied Customers: 35350
Experience:  Avid TV Technician
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I can not get my wifi to connect to my fire stick,

Customer Question

I can not get my wifi to connect to my fire stick
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: unisen/Mitsubishi. everything is hooked up ,buy no connection
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I changed my password, but it doesn't coincide with the internet
JA: Anything else you want the electronics expert to know before I connect you?
Customer: the message I get is "wifi password *****
Submitted: 11 days ago.
Category: TV
Expert:  Richard replied 11 days ago.

Hi there and welcome

Do you have a windows computer already connected to your wifi network?

Please let me know

Thank you

Customer: replied 11 days ago.
I really don't know, because I've never had to use my wifi until I got fire stick
Customer: replied 11 days ago.
no, you're getting expensive
Expert:  Richard replied 11 days ago.

ok, can you look on your wifi router please.

On most models you will see a label with the information about the password, it is usually labelled as

wireless key, security key, passphrase or similar.

Let me know if you can locate this please

Customer: replied 11 days ago.
has several numbers , nothing about password
Expert:  Richard replied 11 days ago.

Tell me everything here printed on the label please