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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How can i retrieve channel 4 on my samsung smart tv? New as

Customer Question

how can i retrieve channel 4 on my samsung smart tv?
JA: Has your Samsung done this before? And can you guesstimate how old it is?
Customer: New as of March 21,2017. It was there for about 2 weeks but somehow disappeared.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have gone through almost every button I could push. Every combination. I do not have cable. I only use an antenna.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: The channels start at 6.1 on up to 68.8.
Submitted: 9 days ago.
Category: TV
Expert:  Jack replied 9 days ago.

Hello, My name is ***** ***** I'll be helping you with this.
I am reviewing your question and will post again momentarily.
Please send me a hello in the mean time so i know you are there ?

By the way at some point you will receive an automated phone offer sent by the website ,not by me , let me know if you`d rather do this on the phone or you can just decline it if not .

Please note that I need time to type and research for parts and info if needed so don't be surprised if there are delays between replies
Also ,Could you please give me the model number written on the tv`s back cover ?