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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I cannot turn on my TV. I get nothing but 'SNOW" I have

Customer Question

I cannot turn on my TV. I get nothing but 'SNOW" I have tried several things : yes, I have new batteries in my remote.
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: MY TV IS A PANASONIC.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No; And also the remote for the TV in my bedroom doesn't work either.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I can't say when this happened
JA: Anything else you want the TV expert to know before I connect you?
Customer: I tried to putting new batteries in the remotes, but that didn't do anything.
Submitted: 4 days ago.
Category: TV
Expert:  Jack replied 4 days ago.

Hello, My name is ***** ***** I'll be helping you with this.
I am reviewing your question and will post again momentarily.
Please send me a hello in the mean time so i know you are there ?

Expert:  Jack replied 4 days ago.

Also ,Could you please give me the model number written on the tv`s back cover ?

Expert:  Jack replied 4 days ago.

By the way at some point you will receive an automated phone offer sent by the website ,not by me , let me know if you`d rather do this on the phone or you can just decline it if not .

Customer: replied 4 days ago.
I'll look...I confess I HATE this past; I've done it before; the space is tight and the TV is heavy. I'll be back..........Panasonic PLASMA PC 201TBM2ax
Expert:  Jack replied 4 days ago.

Never mind the model for now then

Expert:  Jack replied 4 days ago.

How do you normally receive your tv channels , antenna ,straight cable ,cable box with remote or satellite box ?

Customer: replied 4 days ago.
No, I am more comfort able writing
Expert:  Jack replied 4 days ago.

As i said above ; you will receive an automated phone offer sent by the website ,not by me

Expert:  Jack replied 4 days ago.

How do you normally receive your tv channels , antenna ,straight cable ,cable box with remote or satellite box ?

Expert:  Jack replied 4 days ago.

Do you have the tv`s original remote ?