How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

My TV is flickering, RLDED5078A-E, I tried with my remote

Customer Question

Hello. My TV is flickering
JA: What's the model number of your TV? How old is it?
Customer: RLDED5078A-E
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I tried with my remote and it didn't work.. So I opened the TV
JA: How long has this been an issue? What happened right before this popped up?
Customer: Probably like a 2 months
JA: Anything else you want the TV expert to know before I connect you?
Customer: Well I hope he knows everything and help me fix it.. When I play fifa 17 I can't play because it's flashing, flickering what not for couple minutes than it's back on normal ..than it starts doing the same again
Submitted: 10 days ago.
Category: TV
Expert:  Nathan replied 10 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Expert:  Nathan replied 10 days ago.

Does the sound continue to work consistently? Or does it cut out too?

Customer: replied 10 days ago.
when it's flashing there is no sound too I think..
Expert:  Nathan replied 10 days ago.

On what inputs does this happen? Cable/satellite? xbox? ps4?

Customer: replied 10 days ago.
Ps4
Expert:  Nathan replied 10 days ago.

Can you please test some other input (cable box, dvd player, etc) and see if it happens there too?
Can you see the rca menu screens consistently, or do those flicker too?

Customer: replied 10 days ago.
Well my tv right now is open.. because I found that I need to remove the red wire so..
Expert:  Nathan replied 10 days ago.

We really are not at the point of actual repairs yet, can you please supply the requested information?

Customer: replied 10 days ago.
Don't take my money than.. I'll figure it out by myself. thanks tho!
Expert:  Nathan replied 10 days ago.

I was just asking you for more information first, to properly diagnose the problem.

Best of luck to you.