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Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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All of a sudden there was six or seven lines on the right

Customer Question

all of a sudden there was six or seven lines on the right side of the screen . Then today after being on for 2 or 3 hours the whole screen has a bunch of lines. What is wrong ?
JA: What's the model number of your TV? How old is it?
Customer: 42LB6300 2 yrs
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The same problem on all sources.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just last night. The lines just appeared all of a sudden.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: TV
Expert:  Aric replied 2 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 2 months ago.

What sources are connected to the TV please? Also if you grab the original TV remote and press MENU- will the MENU display? Also is the sound still working?