Facing TV Problems? Ask a TV Technician.
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
OK - Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?If not yet, please try it now and reply back with the result.
OK, let me opt out to repost this question for other experts to assist you further and some one will call you as well.
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well. Just let me know either way.