Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be helping you with this.I am reviewing your question and will post again momentarily.Please send me a hello in the mean time so i know you are there ?
Also ,Could you please give me the model number written on the tv`s back cover ?
It appears Jack had to step away. Does your TV still have sound please?
It seemed you needed help with this, but then you logged off after I posted a reply. Simply reply back here if you wish to continue.
So you have sound although it is very quiet but no pic screen is black if you push the menu button on the TVs own remote control does the menu come up please?