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Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Want turn on, samsung lcd, no pitchure, it was off for

Customer Question

want turn on
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: samsung lcd
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no pitchure
JA: How long has this been an issue? What happened right before this popped up?
Customer: it was off for night, went to turn on today and nothing. red light goes out when i push remote, but nothing on screen
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: TV
Expert:  Jack replied 11 days ago.

Hello, My name is ***** ***** I'll be helping you with this.
I am reviewing your question and will post again momentarily.
Please send me a hello in the mean time so i know you are there ?

Expert:  Jack replied 11 days ago.

Also ,Could you please give me the model number written on the tv`s back cover ?

Customer: replied 11 days ago.
model number is *****
Customer: replied 11 days ago.
SORRY ITS PN60F5300AFXZA
Customer: replied 11 days ago.
HELLO
Expert:  Aric replied 11 days ago.

It appears Jack had to step away. Does your TV still have sound please?

Expert:  Aric replied 11 days ago.

It seemed you needed help with this, but then you logged off after I posted a reply. Simply reply back here if you wish to continue.

Customer: replied 11 days ago.
IT DOES VERY QUITELY
Expert:  Anthony_Infotech replied 10 days ago.

So you have sound although it is very quiet but no pic screen is black if you push the menu button on the TVs own remote control does the menu come up please?

Anthony