2 days ago I was listening to music all of a sudden I had music and no picture. When I turned it on again later, same thing. I started trying to get it back by pressing buttons, and now I have no picture, no music. I have unplugged it several times, took the HDMI
cable out of both TV and comcast box, still nothing
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: RCA, 32" TV?DVD 32" TV/DVD never had a problem before. I bought it July 2016
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: there is no picture at all, so nothing workds
JA: How long has this been an issue? What happened right before this popped up?
Customer: 2 days ago, all was fine, listening to music, out of the blue music stayed but no picture
JA: Anything else you want the TV expert to know before I connect you?
Customer: no just want to watch tv again and listen to my music