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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My 32" flat screen tv by LG volumne is not working. when i

Customer Question

hi my 32" flat screen tv by LG volumne is not working. when i went on menu under audio it said that the wireless head phone has to be turned off. How do i do this please
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: u mean unplug from the outlet ?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: tv menu does work. and no other problems that i am aware of.
JA: How long has this been an issue? What happened right before this popped up?
Customer: tv was fine
JA: Anything else you want the TV expert to know before I connect you?
Customer: that is it.
Submitted: 1 month ago.
Category: TV
Expert:  Jack replied 1 month ago.

Hello, My name is ***** ***** I'll be helping you with this.
I am reviewing your question and will post again momentarily.

Please note that I need time to type and research for parts and info if needed so don't be surprised if there are delays between replies
Also ,Could you please give me the model number written on the tv`s back cover ?

Expert:  Jack replied 1 month ago.

This is rather odd , do you even have wireless headphones ?

Customer: replied 1 month ago.
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Expert:  Jack replied 1 month ago.

Never mind the model number for now , this isn`t it by the way

How do you receive your tv channels , antenna ,straight cable ,cable box with remote or satellite box ?

Expert:  Jack replied 1 month ago.

What is happening when you press the volume button , can you see the volume OSD (level indicator) on the screen and you have no sound ?