Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.
I need to ask for more info to help here:
1) What's connected to the set- is there a cable box?
2) If you use the original Sony remote and press the HOME (Menu) button, does the MENU display?
3) What is the status of the power light (red or green) and is it lit steadily or blinking?
Please send a reply back if you need help.