Facing TV Problems? Ask a TV Technician.
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- Does TV show any error message when run Amazon or Netflix app?
- Have you tried any other free app such as Youtube etc?
OK, lets try easy thing first.
Unplug TV power cord from power outlet for 10 minutes to reset the TV, replug back in and run Amazon and Netflix apps.
Do they work now?
Sorry to hear that, have you tried to run Network Setup in TV menu to establish fresh wifi connection to router for internet?
Network setup procedure in TV is easy like you connect your laptop, tab or smart phone to wifi router.
Please contact customer service through main page link for any billing issue.