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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The hdmi and tv buttons on the remote won't pop out anymore.

Customer Question

The hdmi and tv buttons on the remote won't pop out anymore. New battery? new remote? where? how much?
JA: What's the make and model of your television? And is the remote the same, universal, or for another device?
Customer: E320VP . dont know what you mean aboute remote
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Havent tried it on TV . Hard to see
JA: How long has this been an issue? What happened right before this popped up?
Customer: Both happened last night . We were just watching a movie on netflix. Nothing different happened
JA: Anything else you want the TV expert to know before I connect you?
Customer: How much does it cost
JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.
Customer: Well thats it then
Submitted: 12 days ago.
Category: TV
Expert:  Shahid replied 12 days ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 12 days ago.

- Does TV switch On and show any thing on screen?

- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
These info will help to troubleshoot the problem.
Thank you.

Expert:  Shahid replied 12 days ago.

- Does the sound level change if press volume +/- buttons located on side panel of TV?