Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack and I will be helping you todayPlease note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me and without my knowledge but let me know if you`d rather do this on the phone.That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions;Please let me know when ready to proceed .
Is the screen just blank with some background light or completely dark like when the tv is off ?If you`re not sure then darken the room and turn the tv off and on again while you observe the screen .