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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My net flex went off in the living room and I cant get it

Customer Question

my net flex went off in the living room and I cant get it back on
JA: What's the make/model of your device? How old is it?
Customer: its asony smart tv 2016
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about a weak I called Netflix they gave me a new password ***** yhat didn't work
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 9 days ago.
Category: TV
Expert:  Shahid replied 9 days ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 9 days ago.

Have you tried to run any other internet app in TV to make sure it works and TV is connected to router for internet?