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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We have a 26" tv purchased in December, just this weekend,

Customer Question

we have a 26" tv purchased in December,
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: just this weekend, TV won't attach to HDMI cable, have unplugged, changed HDMI outlets
JA: Do you plan on doing the work yourself?
Customer: try to go to menu but won't
JA: Anything else we should know to help you best?
Customer: only get antenna and cable
Submitted: 8 days ago.
Category: TV
Expert:  Jack replied 8 days ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me and without my knowledge but let me know if you`d rather do this on the phone.
That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions;
Please let me know when ready to proceed .

Expert:  Jack replied 8 days ago.

Also ,Could you please give me the tv`s model number written on the back cover ?