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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a sony tv mode lnumberkdl_40r510c and it's very snowy

Customer Question

I have a sony tv mode lnumberkdl_40r510c and it's very snowy and can't hardly hear it
JA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?
Customer: KDL-40R510C
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Started yesterday we unplugged it for awhile
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: TV
Expert:  Mike G. replied 4 months ago.

Hello, I am the technician assigned to help you and I will do my best to provide you with excellent service. I have been helping people on this site since 2009, which supports my livelihood. Every moment that I am helping you is on the honor system, until you submit a positive 3-5 star rating when I provide your answer.

I see you were chatting with the site's automated response system. Now that you are talking to a real technician, please reply asap so that I know you are ready to proceed.

What are you watching on the tv? antenna or cable or .....

Customer: replied 4 months ago.
Direct tv
Customer: replied 4 months ago.
Never mind
Customer: replied 4 months ago.
Just put money back
Expert:  Mike G. replied 4 months ago.

I am here... Since you didn't reply for a while, I took a break.

Do you still need help?