Facing TV Problems? Ask a TV Technician.
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
I'm sorry Marcelino that you're having trouble with bluray player.
- Could you please get me the Complete model number written on back cover of TV and Bluray player in question?
Thanks, ***** ***** it, give me 5 minutes please.
What HDMI input of TV connected to bluray player?
OK and all 4 HDMI do not give sound of bluray playback?
If so, eject the disc from bluray, now press and hold STOP button on bluray player (not on its remote) for 6 seconds, this will reset the bluray player to default settings. Now put a disc and play it and check sound.
Please reply back with the result.
Sorry to hear that, let see if another expert have any update on this problem. I'm opting out to repost this question.
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