Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack , I will be helping you today A few questions coming up and please note that it may take a few minutes between replies;
Is this tv connected to a cable converter box
Go in your cable box menu/settings and usually under SETUP and/or AUDIO SETUP you will see something that says DESCRIPTIVE VIDEO SERVICE , that is what you need to turn off , the tv has no control over that ,its the cable box that controls that option.
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