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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I just acquired an older vizio 52" TV and it doesn't seem to

Customer Question

I just acquired an older vizio 52" TV and it doesn't seem to jive with DirecTV minibox. Also has a Fan1 Error when I hit the info button
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: I'm not sure. It says DCDi and SRS Trusurround on the left bottom corner of face bezel
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: other newer TVs work. I've already trouble shot the mini box.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just got the TV last night and just plugged it in.
JA: Anything else you want the TV expert to know before I connect you?
Customer: just how to make it work
Submitted: 4 months ago.
Category: TV
Expert:  Aric replied 4 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 4 months ago.

I need the full model number off of the back of the Vizio set in order to provide any info on your specific TV. Let me know.

Also, DirecTv has many boxes- what connections does yours have on the back of it- OR can you get the model number off of their box please?