How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have pressed some button on my remote control and now I

Customer Question

I have pressed some button on my remote control and now I can't get my TV to work. Can you help me please.
JA: What's the make and model of your television? And is the remote the same, universal, or for another device?
Customer: It is a Panasonic Viera and the remote came with the TV when it was new. It is just me not knowing what to do.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Only been doing this this afternoon and I don't know how to trouble shoot. I am too old for this trouble shooting.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No that is all thank you.
Submitted: 2 months ago.
Category: TV
Expert:  Jack replied 2 months ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you`re ready ?

What is the tv doing now if anything ?

Doesn`t come on , no signal message ,no sound etc. ?

Expert:  Jack replied 2 months ago.

Also ,Could you please give me the tv`s model number written on the back cover ?

Related TV Questions