How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

The picture size changed and I cannot resize it to see the

Customer Question

The picture size changed and I cannot resize it to see the edges
JA: What's the model number of your TV? How old is it?
Customer: Let me see....
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The tv menu works... I don't know
JA: How long has this been an issue? What happened right before this popped up?
Customer: it has happened twice now and when I turn it on. Last time I fiddled with the settings but this time....
JA: Anything else you want the TV expert to know before I connect you?
Customer: It is model ln32836?0c80?
Submitted: 11 days ago.
Category: TV
Expert:  Mike G. replied 11 days ago.

Hello, I am the technician assigned to help you and I will do my best to provide you with excellent service. I have been helping people like you on this site since 2009, which supports my livelihood. Every moment that I am helping you is on the honor system, until you submit a positive 3-5 star rating when I provide your answer.

I see you were chatting with the site's automated response system. Now that you are talking to a real technician, please reply asap so that I know you are ready to proceed.

What are you watching on the tv? cable channels or satellite channels or antenna or......

Expert:  Mike G. replied 11 days ago.

Are you having website difficulties that are preventing you from replying?

What are you watching on the tv? cable channels or satellite channels or antenna or......