I need to get a DVD out of a Sanyo
DP32671 TV / DVD player, but the remote is missing.
JA: Can you guesstimate how old your Sanyo is? And just to clarify, what's the exact model?
Customer: Model no. DP32671, built about 2011
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I've never used the unit. I know there's a DVD inside it, but I have no means of controlling it except the eight buttons along the left side, above the DVD slot.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I plugged in the unit, hoping to watch the DVD and hoping the eight buttons would suffice.
JA: Anything else you want the TV expert to know before I connect you?
Customer: Nothing I can think of. Thank you.