Have TV Questions? Ask a TV Technician
Hello, I am the technician assigned to help you and I will do my best to provide you with excellent service. I have been helping people like you on this site since 2009, and in return I get paid for my efforts which supports my livelihood. All the time I am helping you is on the honor system until you submit a positive 3-5 star rating when I provide your answer.
I see you were chatting with the site's automated response system. Now that you are talking to a real technician, please reply asap so that I know you are ready to proceed.
Can you be more specific about the age of the tv? Is the tv less than 1 year old?
Not sure why you cannot reply.... Please try this:-unplug the tv POWER cord from the wall outlet.-press and hold the power button on the tv (not remote) for 20 seconds and release.-plug in the tv power cord and try to turn on.
If that does not work then unfortunately there is not going to be any easy reset/fix. The tv needs diagnosis, parts, and service. If you have a warranty or extended warranty it's time to contact them to obtain service.
Otherwise, as an experienced technician, theoretically I could help you with the repairs but if you do not have the needed skills and tools then having it repaired by a local shop is your best option. I can help you with that too, just provide your zip code.
If you need more help or don't understand something use the REPLY option and you may also submit a 3 to 5 star rating at the top of this page now so that I am recognized for helping with your question. Rating does not close your question or prevent future replies which are at no additional cost. The longer you wait to submit a rating, the less chance I will receive recognition.
Did you want to take apart the tv, do testing with a meter, then order replacement parts? If so, you will need previous experience with a meter.
Otherwise I can help you find a local repair shop if you give me your zip code.
How long what will be?
You have 2 choices:
1. Take the back off the tv, then use a meter to test the voltage, and then order parts (experience needed).
2. Call a repair shop.
Let me know which - number 1 or number 2.
Now that you have provided your zip code, I will look up some local repair shops for you. please stand by.
Here you go:
All the best with the repairs.
I provided your local repair shops. Please acknowledge that my time and input has been helpful by submitting a 5 star rating at the top of the page.