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Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Not email, T V won't stay powered on. Yahoo, Web Browser,

Customer Question

Not email, T V won't stay powered on.
JA: Just to clarify, what email service provider are you using?
Customer: Yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web Browser
JA: What troubleshooting have you tried?
Customer: Unplugged from power supply, held the power button down 30 sec. then plugged back in, turned on, it comes on, but turns itself off after 5 seconds.
JA: Anything else you want the email expert to know before I connect you?
Customer: I chatted with Stormi, & have a ref. #(###) ###-####
Submitted: 2 months ago.
Category: TV
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 2 months ago.

Can you please give me the full model number of the tv?