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littlerusty2005
littlerusty2005, Expert
Category: TV
Satisfied Customers: 5655
Experience:  Plasma, LCD, LED, converters, resolution specialist.
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I cannot connect to activate my Netflix account to watch

Customer Question

I cannot connect to activate my Netflix account to watch television programs. I was told by Astound to contact you. I have a Panasonic plasma tv .
JA: Just to clarify, what's the exact model of your Panasonic? And can you guesstimate how old it is?
Customer: I cannot find the model no. immediately. It is roughly 6 1/2 years old.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Everything else works fine, except for Netflix.
JA: How long has this been an issue? What happened right before this popped up?
Customer: This has been an issue since I reactivated the Netflix service on Dec. 31, 2016.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No thanks.
Submitted: 10 days ago.
Category: TV
Expert:  littlerusty2005 replied 10 days ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  littlerusty2005 replied 10 days ago.

Do you still need help with this?