Have TV Questions? Ask a TV Technician
Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, bear with us; re-confirm and post back with the complete model number of the "...samsung 32" smart tv..."
Have you tried unplugging the Samsung TV for an extended period of time?
...and then plugging back in straight to but into a different outlet?
The longer the better as this would simulate a soft RESET.
Please try for test purposes and as a process of elimination.
Sorry; "...cannot..." ?
As posted above, it would simulate a soft RESET.
If not corrective, then it would be an internal hardware issue. The systems diagnostics is detecting a developing fault and is kicking in auto-protect mode.
Are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter (and even perhaps a soldering iron)?
If yes, please post back with clear pictures of the insides of the TV showing the circuit boards. Click HERE.
Yes please, when able.