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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My samsung 32" smart tv power off after 10 or 15 min, after

Customer Question

my samsung 32" smart tv power off after 10 or 15 min
JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?
Customer: after disconnect power and reconnect it will be ok again 15 min turn off
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: two days
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: TV
Customer: replied 5 months ago.
hi
Expert:  Louie replied 5 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, bear with us; re-confirm and post back with the complete model number of the "...samsung 32" smart tv..."

Customer: replied 5 months ago.
ok i will send model number with in few minutes
Expert:  Louie replied 5 months ago.

Yes please.

Customer: replied 5 months ago.
UA32H5500ARMSG
Expert:  Louie replied 5 months ago.

Have you tried unplugging the Samsung TV for an extended period of time?

...and then plugging back in straight to but into a different outlet?

Customer: replied 5 months ago.
can work but with in 30 min it has off
Expert:  Louie replied 5 months ago.

The longer the better as this would simulate a soft RESET.

Please try for test purposes and as a process of elimination.

Customer: replied 5 months ago.
cannot
Expert:  Louie replied 5 months ago.

Sorry; "...cannot..." ?

Customer: replied 5 months ago.
dhen what can i do for that
Expert:  Louie replied 5 months ago.

As posted above, it would simulate a soft RESET.

If not corrective, then it would be an internal hardware issue. The systems diagnostics is detecting a developing fault and is kicking in auto-protect mode.

Are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter (and even perhaps a soldering iron)?

If yes, please post back with clear pictures of the insides of the TV showing the circuit boards. Click HERE.

Customer: replied 5 months ago.
when i do this , the same problem faced me . Ok i will send the picture of motherboard as soon.
Expert:  Louie replied 5 months ago.

Yes please, when able.