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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Do I turn my sound back on? It is a dell table top that is

Customer Question

do I turn my sound back on?
JA: What's the model number of your TV? How old is it?
Customer: It is a dell table top that is working perfectly until for some unknown reason I turned of the sound, I guess to see hot works and now i cannot turn it back on
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I know nothing about TVS except how to turn them on / off. Why I turned this on off just to see how the on off worked I cannot tell you.
JA: How long has this been an issue? What happened right before this popped up?
Customer: There is no problem except me. I was just curious and pushed a wrong button. The color and your picture is on the screen. All I need to know is how to turn the sound back on.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No.
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 1 month ago.

Could you please tell me the model number of your tv?