Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Unfortunately, what you are wanting to do is simply not possible.
The tv does not support additional applications directly. This is a limitation of the tv itself.The browser function on these smart tvs is extremely limited in capability,it is not a full browser, and the tv isn't a computer.The built in browser is designed for basic, primarily text based, websites only. The tv doesn't have flash, and can't run other plugins or extensionsso it can't handle most media based sites.You'll find this to be the case with most all smart tvs. Because their processing and memory power is limited, and they run on a specially designed firmware (operating system), they just don't have the ability to run anything a computer or other device could. They can only handle the specially designed built in apps that come pre loaded or are available to add direct from the TV manufacturers "app store".The only real way around that is if the site/service you're wanting to use has a dedicated app offered by the manufacturer for this tv,like youtube for example. You can't go to youtube in the browser, but you can use the youtube appNow there are alternatives,by hooking up external devices for streaming medialike a a roku or fire tv (they have apps similar to google earth, but not it exactly) and get all the same functions and many more, as well as the ability to pull up the content on your phone/tablet/computer, and display it on the tv through that deviceYour tv may also have a "mira" function that will allow you to stream content directly from certain compatible pcs and android devices in a similar manner.Best regards, ***** ***** for the news,Nathan
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