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Richard
Richard, Technician
Category: TV
Satisfied Customers: 36052
Experience:  Avid TV Technician
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How do you change the tv input without the toshiba remote?

Customer Question

How do you change the tv input without the toshiba remote?
JA: Just to clarify, what's the exact model of your Toshiba? And can you guesstimate how old it is?
Customer: 23HLV87 Purchased 1/9/08
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no the tv menu does not work
JA: How long has this been an issue? What happened right before this popped up?
Customer: it was this way when I tried to turn it one this morning. It was fine last night.
JA: Anything else you want the TV expert to know before I connect you?
Customer: we are on Direct TV
Submitted: 5 months ago.
Category: TV
Expert:  Aric replied 5 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 5 months ago.

What way was it when you woke up this morning- what do you see on your screen exactly please?

Expert:  Aric replied 5 months ago.

I'm not sure if you're having problems replying? Please don't try to reply to the e-mail the site sends you. Instead use the link to get to the site page and reply here.

Expert:  Richard replied 5 months ago.

Hi there and welcome

Checking the specifications of the TV, I see it has no input button on the TV itself, but it should also not have changed itself, so try this please

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please